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Availability of Adobe Creative Cloud 2019

The 2019 versions of Adobe’s Creative Cloud applications will be made available to ETH staff but we are unable to announce a specific date at this time.

Adobe is switching from a device-based license model to a user-based one with the 2019 applications. That means that the software can no longer be activated with the license key that we have been embedding in our Adobe installers. From now on every user will require a login with a username and a password to be able to use new versions of Adobe software.

Adobe software versions up to 2018 that are already installed on ETH devices will continue to work until the end of November 2019. After that date the user will also have to login to continue to use the application. We are currently looking into setting up an authentication system with Adobe that will hopefully make the user experience as seamless as possible. There are a few technical and data protection issues to work out which is why we cannot say for sure when we will be able to roll out CC 2019.

Adobe has announced a special solution for computer rooms with shared devices that will allow different users to work with Adobe software temporarily using their login without linking the user’s license to the installation permanently. This solution however will not be released by Adobe before the beginning of next year and the technical details are still fuzzy.

Please note that while existing Adobe CC installations of versions up to 2018 should generally continue working for the time being there is a known issue with Adobe Lightroom Classic CC. It is possible under certain circumstances to receive a software update through Adobe’s auto updater that will break the license and require the user to login after the update. In that case you will have to downgrade to the IT Shop version of Adobe Lightroom Classic CC (part of the Adobe Exclusive Apps CC IT Shop product). The problem only applies to Lightroom installations done from the IT Shop drive.

We encourage you to look for alternatives to Adobe software while you wait for CC 2019. Adobe is notoriously difficult to deal with and feels like they can dictate prices and licensing conditions to their customers with relative impunity given their strong market position.

ITS Software Information