Author: Cuno Schneeberger

Changes to VMware Academic Program

VMware moved their Academic Program to a different platform which unfortunately does not support automated user management so we are unable to continue offering VMware software to staff and students. There is a temporary solution for users that already have a VMware installation and need more time to find alternative products. We can offer a […]

Migration of IT Shop (Software) to IT Shop (ITSM)

IT Shop (Software – ) was migrated to IT Shop (ITSM – and is now listed in the Service Catalog under Software and Business Applications. After logging in you will find the familiar software shop functionality under the Software & Licenses entry. With this migration we are taking another step towards a Single Point […]

Adobe’s name-based Creative Cloud license (since 2019)

Adobe switched its Creative Cloud products license from device-based (per installation) to name-based (one personal license per person) in 2019. ETH’s previous device-based license expired on November 30th, 2019. ETH staff can order the IT Shop product «Adobe Creative Cloud All Apps» that contains all Adobe Creative Cloud applications including Acrobat DC and costs Fr. […]

Converting Windows retail client to KMS activation

If you are running a retail version of Microsoft Windows (Windows Professional for example) KMS activation will not be possible. In this case we recommend reinstalling a Windows Enterprise version downloaded from IT Shop. Sometimes it may be convenient to convert an existing retail version to an Enterprise Edition with KMS activation. This can be […]

Alternatives to Adobe Software

Adobe software is very expensive to license for ETH Zurich, requires a lot of resources to package and distribute and causes an exceptional number of installation problems. That’s why we encourage you to use alternative software products if possible. The following list will give you an idea of available alternatives for the common Adobe software […]

Manually activate Microsoft KMS Software

Microsoft software that uses a KMS server for activation – Enterprise and Education versions of Windows, Windows Server, Office Suite (but not Office for Mac or Office 365) – will usually activate automatically after the installation if the device is connected to the ETH network (directly or through VPN). If the automatic activation does not […]

Dictionary of Licensing and Software Terms

Network License A network license (also floating license or concurrent license) relies on a centrally hosted license server to manage the available licenses for a software product. The software on the client sends a request for a license to the license server when it’s launched. If a license is available then the license server will […]

I want to renew/order an older version

To keep the IT Shop catalog tidy we usually only list the two latest versions of a software product (only the latest version for student software). If you already have an installation of an older version and you want to renew/reorder the software but it’s not available in the IT Shop catalog anymore then you […]

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