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Author: Cuno Schneeberger

Migration of IT Shop (Software) to IT Shop (ITSM)

IT Shop (Software – ) was migrated to IT Shop (ITSM – and is now listed in the Service Catalog under Software and Business Applications. After logging in you will find the familiar software shop functionality under the Software & Licenses entry. With this migration we are taking another step towards a Single Point of Contact/Self Service Portal for all of our IT services. Your existing active licenses will be transferred to the new shop. […]

Extended Security Updates Windows 7/Server 2008

Microsoft stopped supporting Windows 7 and Windows Server 2008 with security updates in January 2020 which means that devices still running Windows 7 or Server 2008 are no longer allowed to be connected to the ETH network for security reasons. For customers who need to run legacy Microsoft products past the end of support Microsoft offers the Extended Security Update (ESU) program as a last resort option. ESU is meant to give you more time […]

I was invited to Yammer/Teams but self-service account registration is deactivated

ETH Zurich partners with SoftwareONE for the distribution of Office 365 ProPlus subscriptions (see Microsoft Office 365 for details). It is not possible to get an Office 365 subscription directly from Microsoft with an ETHZ email address. Unfortunately that means that you can not get invited to another organisation’s Yammer or Teams service with your ETH email address. When you try to redeem such an invitation Microsoft detects that your email address is not connected to an existing Microsoft […]

Oracle Java changes regarding security and licensing

Note: Oracle’s Java now requires a license and you are liable to pay. Oracle Java licensing changes Oracle Corp. has changed its licensing conditions for Java so that future Oracle Java versions including Java 8 and newer require a license with costs for commercial use (also includes academic research). ETH Zurich as a university is also affected. Existing Oracle Java 8 installations can still be used in the current version free of charge, but free […]

Microsoft Azure Dev Tools for Teaching succeeds Microsoft Imagine

Microsoft Imagine (formerly known as DreamSpark and MSDNAA) was replaced by «Microsoft Azure Dev Tools» on February 11th, 2019. At the same time the program was moved from the Kivuto to the Azure platform, which made the previous OnTheHub link obsolete. There is a new product «Microsoft Azure Dev Tools for Teaching» available in IT Shop for free that can be ordered by students and staff. It comes with instructions on how to access Microsoft […]

New Adobe license and availability of Adobe Creative Cloud 2019

Adobe has switched enterprise and eduction customers from a device-based license model to a user-based one with the 2019 applications. That means that the software can no longer be activated with the license key that we have been embedding in our Adobe installers. Current versions of Adobe software require a login with a username and a password. Adobe software versions up to 2018 that are already installed on ETH devices will continue to work until […]

Converting Windows retail client to KMS activation

If you are running a retail version of Microsoft Windows (Windows Professional for example) KMS activation will not be possible. In this case we recommend reinstalling a Windows Enterprise version downloaded from IT Shop. Sometimes it may be convenient to convert an existing retail version to an Enterprise Edition with KMS activation. This can be done by using a KMS Client Setup Key for the Enterprise Edition. See for the appropriate KMS Client Setup Keys and more […]

Alternatives to Adobe Software

Adobe software is very expensive to license for ETH Zurich, requires a lot of resources to package and distribute and causes an exceptional number of installation problems. That’s why we encourage you to use alternative software products if possible. The following list will give you an idea of available alternatives for the common Adobe software packages.  

Manually activate Microsoft KMS Software

Microsoft software that uses a KMS server for activation – Enterprise and Education versions of Windows, Windows Server, Office Suite (but not Office for Mac or Office 365) – will usually activate automatically after the installation if the device is connected to the ETH network (directly or through VPN). If the automatic activation does not work it can be done manually as described below. Windows Client/Server OS Versions Start the Command Prompt with “Right click […]

Dictionary of Licensing and Software Terms

Network License A network license (also floating license or concurrent license) relies on a centrally hosted license server to manage the available licenses for a software product. The software on the client sends a request for a license to the license server when it’s launched. If a license is available then the license server will assign one temporarily to the client. The client needs to be online for the software to work and has to […]

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